Key Takeaways
- Usherwood Office Technology is celebrating its 50th anniversary, marking five decades of growth, innovation, and service to customers, employees, and the communities it serves.
- The company was founded in 1976 by Charles and Carol Usherwood as a family-run business operating out of their home in Oswego, New York.
- Usherwood has evolved alongside workplace technology, from servicing typewriters and copiers to offering a total office solution, including IT services, cybersecurity, and cloud communications.
- The company credits its success to a people-first culture, which has earned it recognition as one of Central New York’s Best Places to Work and Elite Dealer honors within the office technology industry.
- Usherwood is committed to delivering world-class services to its clients and is focused on the future of technology and service as it looks ahead to the next 50 years.
Introduction to Usherwood Office Technology
Usherwood Office Technology, a leading provider of office technology, managed services, and business solutions in the Northeast region of the United States, is marking a significant milestone: its 50th anniversary. Founded in 1976 by Charles and Carol Usherwood, the company has come a long way from its humble beginnings as a family-run business operating out of the first floor of their home in Oswego, New York. Over the years, Usherwood has established a reputation for dependable service and forward-thinking solutions, built on the foundation of hard work, technical expertise, and a strong belief in doing right by customers.
The Early Days of Usherwood
The company’s early days were marked by a strong sense of family and community. According to Charlie Usherwood, the company’s chief technology officer, the cultural component that has remained consistent from the very beginning is the culture of family. "We have always believed in treating employees and clients like members of our family," he said. "That approach has fueled our growth and still drives the way we build trust and make long-lasting relationships today." This people-first approach has been the driving force behind Usherwood’s success and has allowed the company to establish a loyal customer base and attract top talent in the industry.
Evolving with Technology
Over the past 50 years, Usherwood has continuously evolved alongside workplace technology. From servicing typewriters, copiers, and fax machines to becoming one of the first companies in the nation to offer a total office solution, Usherwood has always been at the forefront of innovation. Today, the company offers a range of services, including IT services, cybersecurity, cloud communications, security and surveillance, and more. This commitment to innovation has allowed Usherwood to stay ahead of the curve and provide its customers with the latest technology solutions to help them succeed.
A People-First Culture
Usherwood’s success can be attributed to its people-first culture. The company has been named one of Central New York’s Best Places to Work for over a decade and has consistently earned Elite Dealer honors within the office technology industry. According to Lou Usherwood, the company’s chief executive officer, being recognized as one of the Best Places to Work is the highest compliment a business owner can receive. "In 2013, Usherwood won one of the Best Places to Work in Syracuse," he said. "That’s your employees telling others they like coming to your office. There can be no higher compliment to an owner of a business than that." Usherwood’s employees say that the company is a place where teamwork, respect, and career growth come together, making it an attractive place to work.
Looking to the Future
As Usherwood looks ahead to the next 50 years, the company remains focused on the future of technology and service. According to Ken Stinson, the company’s president, Usherwood is committed to investing in its employees, strengthening its services as the IT world evolves, and delivering meaningful solutions for its clients. "As Usherwood celebrates this milestone, we remain focused on what has defined us for five decades," he said. The company’s general counsel, Lindsay Usherwood, added that the mission for the third generation of family leadership is to execute what the first and second generations built and continue to deliver world-class services to clients. With its strong foundation, commitment to innovation, and people-first culture, Usherwood is well-positioned for continued success in the years to come.
Conclusion
In conclusion, Usherwood Office Technology’s 50th anniversary is a significant milestone that marks five decades of growth, innovation, and service to customers, employees, and the communities it serves. The company’s commitment to its people-first culture, innovation, and customer service has earned it a reputation as a leader in the office technology industry. As Usherwood looks to the future, it is clear that the company will continue to evolve and adapt to the changing needs of its customers, while remaining true to its founding principles. With its strong foundation, talented team, and commitment to excellence, Usherwood is poised for continued success in the years to come.
