Key Takeaways
- Singtel has been awarded the 2025 Asia-Pacific Enabling Technology Leadership Recognition by Frost & Sullivan for its innovative 5G and multi-infrastructure AI orchestration solutions.
- The company’s Paragon platform is an industry-first, all-in-one orchestration platform for 5G network, edge computing, GPUs, and AI services.
- Singtel’s commitment to customer experience, digital innovation, and strategic partnerships has strengthened its market position and delivered measurable outcomes.
- The company’s vision, innovation pipeline, and customer-first culture are shaping the future of digital transformation, AI-driven enterprise solutions, and next-generation connectivity across the Asia-Pacific region.
Introduction to Singtel’s Recognition
Singtel, a leading Asian communications technology group, has been recognized for its outstanding achievements in driving transformative innovation in 5G, AI orchestration, and digital infrastructure excellence across the Asia-Pacific region. The company has been granted the 2025 Asia-Pacific Enabling Technology Leadership Recognition by Frost & Sullivan, a renowned market research and consulting firm. This recognition acknowledges Singtel’s consistent leadership in delivering customer-centric innovation, strengthening its market position, and driving measurable outcomes in an evolving competitive landscape.
Frost & Sullivan’s Evaluation Process
Frost & Sullivan evaluates companies through a rigorous benchmarking process across two core dimensions: strategy effectiveness and strategy execution. Singtel excelled in both, demonstrating its ability to align strategic initiatives with market demand while executing them efficiently, consistently, and at scale. The company’s initiatives have enhanced customer experiences, raised operational efficiency, and delivered customized, scalable, and secure AI-driven solutions tailored to support enterprise digital success. According to Mei Lee Quah, Senior Director, ICT Research at Frost & Sullivan, "Singtel’s initiatives are enhancing customer experiences, raising operational efficiency, and delivering customized, scalable, and secure AI-driven solutions tailored to support enterprise digital success."
Singtel’s Growth Strategy and Innovation
Guided by a long-term growth strategy anchored in digital infrastructure expansion, data-driven innovation, and strategic global partnerships, Singtel has shown its ability to adapt and lead in a rapidly evolving landscape. The company’s agility and sustained investment in advanced orchestration, AI-driven capabilities, and multi-cloud enablement have allowed it to scale effectively across diverse markets and technology environments. Innovation remains central to Singtel’s approach, with its Paragon platform providing a unified interface that simplifies how enterprises orchestrate 5G networks, edge computing, GPU resources, and multi-cloud deployments.
Paragon Platform and AI Infrastructure
The Paragon platform enables real-time network slicing, autonomous resource optimization, seamless multi-cloud application management, and curated marketplace access to pre-integrated third-party applications. This orchestration capability has also been extended into Singtel’s sovereign AI cloud service, RE:AI, enabling telecom network operators to evolve into sovereign AI providers and unlock new, AI-powered growth opportunities. Anchored by Paragon and hyperconnected, sustainable AI-ready data centers, RE:AI delivers scalable and compliant AI infrastructure that supports mission-critical workloads across regulated sectors.
Customer Experience and Market Position
Singtel’s unwavering commitment to customer experience further strengthens its market position. By streamlining service delivery through self-service orchestration, enabling real-time performance assurance, and maintaining high levels of network reliability, the company continues to meet the needs of its expanding enterprise customer base. Its partner-led ecosystem, spanning global technology leaders such as Microsoft, NVIDIA, Ericsson, and the Bridge Alliance, ensures that customers benefit from end-to-end solutions tailored to complex industry requirements. According to Manoj Prasanna Kumar, Chief Technology Officer, Digital InfraCo, Singtel, "We seek to be a catalyst for enterprise innovation and growth through our diverse regional infrastructure portfolio. With Paragon, we’ve simplified the deployment and management of AI, IoT, and other advanced applications seamlessly for enterprises across sectors such as manufacturing, healthcare, and aviation."
Conclusion and Future Outlook
In conclusion, Singtel’s recognition by Frost & Sullivan is a testament to the company’s consistent leadership in driving transformative innovation and delivering customer-centric solutions. The company’s vision, innovation pipeline, and customer-first culture are shaping the future of digital transformation, AI-driven enterprise solutions, and next-generation connectivity across the Asia-Pacific region. As the company continues to invest in advanced technologies and strategic partnerships, it is well-positioned to unlock new growth avenues for industries ranging from manufacturing and healthcare to public safety, logistics, and intelligent retail, supported by real-time edge analytics, AI-enabled automation, and mission-critical orchestration. With its strong market position and commitment to innovation, Singtel is poised to remain a leader in the Asia-Pacific region’s rapidly evolving technology landscape.
