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AI Technology Trends

CarMax Deploys AI to Handle Customer Calls, Not Close Deals

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Key Takeaways CarMax has deployed AI voice agents that now...
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Sandton Restaurant Enforces Zero‑Tolerance Policy After Customer Threatens Patrons

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How Ransomware Hits Mid‑Size Companies Hard and Damages Customer Trust

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Eyemart Express Sued Over Customer Data Breach

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Chick-fil-A Slides from the Lead, Yet Customer Ratings Remain Steady

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Cybersecurity

Cyberattack Hits Craneware, Exposing Employee and Customer Data

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Micron (MU) Secures $22B in AI Memory Customer Commitments

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Canada

Air Canada and Customer Service Employees Secure 4-Year Contract

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