Key Takeaways
- An employee who was fired for allegedly stealing a single roll of company toilet paper has been reinstated with back pay.
- The Cape Town Labour Court found that the employee’s dismissal was substantively unfair and ordered the company to pay him R120 000 in back pay.
- The court questioned the company’s investigation, describing it as "botched" and "unbelievable".
- The employee had worked at the company for 13 years and had been fired for dishonesty and "theft or unauthorised possession of company property".
- The court found that the company’s security personnel had implicitly given the employee permission to leave with the roll of toilet paper by allowing him to put it back in his bag and leave.
Introduction to the Case
An employee who was fired from his job at a packaging company for allegedly stealing a single roll of company toilet paper has been reinstated with back pay. The employee, Theodore April, had worked at Mpact, a JSE-listed packaging and recycling business, for 13 years before being dismissed in 2022. The case has raised questions about the fairness of the company’s investigation and the treatment of employees. The Cape Town Labour Court has now dismissed the company’s review bid, saying April’s dismissal was substantively unfair and ordering the company to pay him R120 000 in back pay and reinstate him.
The Incident and Investigation
The incident occurred in October 2022, when security personnel searched April’s bag as he was leaving after a shift and found a roll of toilet paper. April claimed that he had brought the roll from home, but the company said that the toilet paper it used was unique and could not be bought in retail stores. Despite this, security personnel allowed April to put the roll back in his bag and leave. This decision has been questioned by the Labour Court, which found that it was "unbelievable" that April was allowed to leave with the roll. The court also found that the company’s investigation was "botched" and that security personnel had failed to take proper photographs of the roll and compare it to the company’s toilet paper.
The Court’s Ruling
The Labour Court found that April’s dismissal was substantively unfair and that the company’s case was weak. The court questioned why security personnel had not taken pictures of the type of roll used by the company on the same day and why they had allowed April to put the roll back in his bag and leave. The court also found that the company’s safety and security manager had given an "incredible" explanation for not paying attention to the fact that April had placed the toilet roll back in his bag. The court ordered the company to pay April R120 000 in back pay and reinstate him, finding that he had been implicitly given permission to leave with the roll.
The Company’s Response
The company, Mpact, had argued that the arbitrator who initially dismissed its findings had wrongly rejected its evidence and underestimated the "serious nature" of the alleged offence. However, the Labour Court found that the company’s case was weak and that the arbitrator’s decision was correct. The company has been ordered to pay April R120 000 in back pay and reinstate him, and the court has questioned the company’s treatment of employees and the fairness of its investigation.
Conclusion and Implications
The case highlights the importance of fair treatment of employees and the need for companies to conduct thorough and proper investigations. The Labour Court’s ruling has significant implications for companies and employees, and it serves as a reminder that employees have rights and protections under the law. The case also raises questions about the use of security personnel and the importance of proper training and procedures. As the court noted, the company’s security personnel had failed to deal with the situation professionally and effectively, and their actions had contributed to the unfair dismissal of April. The case will likely have implications for companies and employees in South Africa, and it will be important to monitor the developments and outcomes of similar cases in the future.


