Key Takeaways:
- A Cape Breton man, Wilfred Landry, is questioning the handling of his wife’s finances by Nova Scotia’s public trustee.
- Records show a history of questionable spending amounting to thousands of dollars, with vague descriptions and round numbers.
- The public trustee’s office relies on family members to make decisions on behalf of a client, but Landry claims he was not involved in the decision-making process.
- The office reviews ledgers for hospital accounts to ensure they balance, but Landry is concerned about the lack of oversight and transparency.
- The Nova Scotia ombudsman’s office has looked into 33 complaints about the public trustee’s office in the past 10 years, including five this year.
Introduction to the Issue
A Cape Breton man, Wilfred Landry, is speaking out about the handling of his wife’s finances by Nova Scotia’s public trustee. Landry’s wife, Joan, was admitted to the Dartmouth General Hospital in 2016 with dementia and was declared incompetent. The public trustee’s office took over her finances, but Landry claims that records show a history of questionable spending amounting to thousands of dollars. The spending includes regular cash deposits and withdrawals with vague descriptions, such as "cigs" and "TV", as well as a $300 expenditure on pizza and party decorations.
The Public Trustee’s Role
The public trustee’s office is responsible for managing the financial and life decisions of individuals who are unable to do so themselves, such as those with mental or physical challenges. The office relies on family members to make decisions on behalf of a client, but Landry claims that he was not involved in the decision-making process. The public trustee’s office has stated that when a client’s money is spent in hospital, it is done under the authority of a substitute decision maker, who is often a family member. However, Landry says that he does not know who that family member was, and that the hospital receipts were initialled by a social worker, not a family member.
Lack of Oversight and Transparency
Landry is concerned about the lack of oversight and transparency in the handling of his wife’s finances. The hospital receipts show round numbers and vague descriptions, with no indication of the actual cost or what was done with the leftover change. The public trustee’s office has stated that transactions are handled in a few different ways, depending on the patient’s mental and physical condition, but Landry is skeptical about the lack of specificity in the receipts. He is also concerned about the fact that the public trustee’s office did not provide him with regular updates on his wife’s finances, and that he was not involved in the decision-making process.
Investigation and Resolution
The Nova Scotia ombudsman’s office has looked into 33 complaints about the public trustee’s office in the past 10 years, including five this year. The office does not release details of its cases, but it said that all of those complaints have been resolved. Landry has since been allowed to make health decisions for his wife, but the public trustee has said that he will need a lawyer if he wants to regain control over Joan’s finances. Landry says that he cannot afford a lawyer and was unaware that he could complain to the provincial ombudsman.
Conclusion and Next Steps
The case of Wilfred Landry and his wife Joan highlights the need for greater oversight and transparency in the handling of finances by the public trustee’s office. The office must ensure that it is acting in the best interests of its clients, and that family members are involved in the decision-making process. The Nova Scotia ombudsman’s office must also ensure that it is providing adequate support and resources to individuals who have complaints about the public trustee’s office. Ultimately, the goal must be to protect the rights and interests of vulnerable individuals, such as those with dementia, and to ensure that their finances are managed in a responsible and transparent manner.


