Key Takeaways
- Roxanne Thornton, former chief governance and risk officer turned group manager, Office of the Lord Mayor and CEO at City of Parramatta Council, admitted to manipulating recruitment to favour friends and associates.
- She was part of an informal network nicknamed the “Pink Ladies,” comprising women who had previously worked together at other Sydney councils.
- Thornton disclosed that she provided interview questions and model answers in advance, edited CVs and cover letters, and even arranged a salary increase for a successful candidate.
- Her primary motivation, she told the ICAC, was a lack of trust in unknown applicants, which she claimed drove her to hire only people she already knew.
- During four days of questioning, Thornton broke down in tears, asserted that former CEO Gail Connolly was unaware of her practices, and reacted angrily to suggestions that her personal distrust was not an excuse.
- The commission presented evidence, including a text to former chief executive Gail Connolly containing a handwritten note detailing Thornton’s salary and entitlements, and indicated that Thornton could be recalled for further testimony.
Background of Roxanne Thornton and the Pink Ladies
Roxanne Thornton began her tenure at City of Parramatta Council shortly after Gail Connolly assumed the role of chief executive officer. Initially appointed as chief governance and risk officer, Thornton was promoted by February 2024 to the senior position of group manager, Office of the Lord Mayor and CEO. Alongside Connolly and several other women, Thornton belonged to an informal group they referred to as the “Pink Ladies.” This network consisted of female professionals who had previously collaborated at various Sydney councils. The camaraderie and shared history among the members later became central to Thornton’s explanation for her hiring decisions, as she repeatedly emphasized that she felt more comfortable working with people she already knew and trusted.
Manipulation of Recruitment Process
During her testimony before the Independent Commission Against Corruption (ICAC), Thornton detailed a series of actions that subverted the council’s standard recruitment procedures. She admitted to forwarding interview questions and their model answers to friends Anna Svorinic, Marina Cavar, and Heidi Wenham before their interviews, thereby giving them an unfair advantage. Thornton also edited the candidates’ CVs and cover letters to better align with the job specifications. In one instance, she ensured that a successful candidate received a higher salary offer than originally proposed. These actions, she conceded, were deliberate attempts to secure positions for her acquaintances, directly contravening the council’s obligations to conduct merit‑based, transparent hiring.
Thornton’s Testimony and Motivations
When questioned about why she engaged in such conduct, Thornton repeatedly cited her inability to trust unfamiliar applicants as the driving force behind her actions. She told the commission that hiring people she had previously worked with reduced perceived risk and provided a sense of security. Thornton maintained that this personal insecurity, rather than any malicious intent, explained her behaviour. She also stressed that former CEO Gail Connolly was unaware of the specific manipulations she carried out, insisting that Connolly had not been involved in or informed about the altered interview materials, edited documents, or salary adjustments.
Emotional Exchange During ICAC Hearing
The hearing reached an emotional climax when Arthur Moses SC, counsel representing Parramatta Council, challenged Thornton’s justification, asking whether her personal difficulty trusting people could excuse her breach of duty. Thornton responded with tears, acknowledging, “Yes,” before launching into a frustrated outburst: “I’ve admitted to everything, but this public shaming … you should all be f***ing ashamed of yourselves.” She exclaimed, “You just keep kicking me. I know I’m gonna lose my job. I’ve done the wrong thing.” The exchange highlighted Thornton’s sense of being targeted and her remorse intertwined with anger at the public scrutiny she faced.
Evidence Presented: Texts and Salary Note
The ICAC commission introduced corroborating evidence, including a text message Thornton sent to the former chief executive of Parramatta Council, Gail Connolly. Accompanying the text was a handwritten note outlining Thornton’s salary and entitlements. When Thornton initially declined to take a break offered by Chief Commissioner John Hatzistergos, he instructed her to remain seated and answer questions. Upon the commissioner’s repeat offer, Thornton retorted, “Just keep laying the boot in.” Although she was later excused from the stand, the commissioner noted that her summons had not been fully discharged, leaving open the possibility of her being recalled for further testimony.
Implications and Ongoing Inquiry
Thornton’s admissions have significant ramifications for the City of Parramatta Council, raising concerns about the integrity of its recruitment frameworks and the potential influence of informal networks on public sector employment. The testimony of Anna Svorinic, Marina Cavar, and Heidi Wenham—who are slated to appear before the commission later—will likely shed additional light on the extent of the favouritism and whether any other council officials were complicit or unaware. As the ICAC inquiry continues, the council may face recommendations for tighter oversight, mandatory disclosure of relationships, and enhanced training to prevent similar breaches. The case underscores the broader importance of maintaining transparent, merit‑based hiring practices in government institutions to preserve public trust.

