NCCU Alumni Explore AI’s Expanding Impact on the Workforce

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Key Takeaways

  • Graduates at North Carolina Central University recognize that artificial intelligence (AI) lacks human emotion and the ability to form genuine connections.
  • Many see AI as a useful tool—particularly in therapy research and pharmaceutical sciences—but worry about over‑reliance eroding mental skills.
  • A Challenger, Gray & Christmas report shows AI was the leading cause of layoffs last month, with more than 21,000 jobs cut linked to the technology.
  • Experts emphasize that workers who know how to leverage AI can replace entire teams, driving efficiency‑based workforce changes.
  • While some fear job displacement, others believe certain professions—like real estate—will remain rooted in human interaction.
  • Adaptability, AI literacy, and the capacity to blend technology with human strengths are deemed essential for today’s graduates entering the workforce.

Human Connection Remains Irreplaceable
Jynai Rainey, who just earned her master’s degree in clinical psychology at North Carolina Central University, stressed that “AI doesn’t have emotion. We have emotion. We have experiences. We can relate. We can connect. We can’t connect to a robot.” Her comment captures a widespread sentiment among new graduates: despite AI’s rapid advances, the core of many helping professions relies on empathy, lived experience, and the ability to build trust—qualities that machines cannot authentically replicate. Rainey noted that clinicians already use AI to “find different ways to make approaches to therapy or find new ideas,” treating it as a supplementary resource rather than a replacement for the therapeutic alliance.


AI as a Research Aid in Pharmaceutical Sciences
Tiana Lennon, a recent graduate in pharmaceutical sciences, described completing a course focused on artificial intelligence and learning how to harness it as a research tool. She explained that AI can quickly sift through vast datasets, generate hypotheses, and streamline literature reviews, thereby accelerating the drug‑discovery process. Yet Lennon voiced caution, saying, “How AI would take over, and you wouldn’t need a physical body to do the job. You could generate prompts, and AI would spit it out to you.” Her remark reflects a growing unease that, while AI boosts productivity, it may also diminish the need for human oversight in certain technical tasks if not carefully managed.


Layoffs Linked to AI on the Rise
A new report from executive outplacement firm Challenger, Gray & Christmas revealed that artificial intelligence led all reasons for layoffs last month—for the second consecutive month—accounting for more than 21,000 job cuts. The data underscore a tangible impact of AI on the labor market, suggesting that organizations are increasingly automating functions that were previously performed by multiple employees. This trend is not confined to low‑skill roles; it extends into analytical and technical positions where AI can perform repetitive analyses faster and at lower cost.


Efficiency Gains Driving Workforce Restructuring
Bill Rand, Executive Director of the Business Analytics and AI Initiative at N.C. Central, elaborated on why AI is prompting layoffs. He observed, “Some of the reason why we’re seeing AI resulting in layoffs is where people who know how to use AI are being replaced by one person who knows how to use AI to do what used to be a team of three or four people doing the same job.” In other words, proficiency with AI tools concentrates productivity in fewer hands, enabling companies to achieve the same output with reduced staffing. Rand urged students to anticipate this shift and to develop both technical AI skills and the ability to oversee AI‑driven workflows.


Human‑Centric Professions Still Value Personal Touch
Not all graduates view AI as an outright threat. Aaron Allen, who is training to become a real estate agent, argued that his future work will remain grounded in face‑to‑face interaction. He said, “If you’re selling houses, that’s more of an in‑person touch. You could use AI for the numbers.” Allen’s perspective highlights a niche where AI excels at handling data‑intensive tasks—such as market analysis, pricing models, and paperwork—while the relational aspects of showing properties, negotiating deals, and understanding clients’ emotional needs remain inherently human.


Caution Against Over‑Reliance on Technology
Taylor Zande, another graduate, warned that dependence on AI could atrophy essential cognitive abilities. He remarked, “It’s a great tool to use in certain aspects, but I think when we become reliant, it takes away from our mental capacity and those muscles we use every day in our brain.” Zande’s concern echoes a broader debate about the long‑term effects of outsourcing thinking processes to algorithms, suggesting that graduates should cultivate critical thinking, problem‑solving, and creativity alongside AI literacy to preserve their intellectual agility.


Adaptability and AI Literacy as Career Essentials
Despite the mixed feelings, experts agree that the future workforce will demand adaptability and a solid grasp of AI technologies. As AI continues to reshape education and job preparation, graduates who can blend machine efficiency with human insight—whether in therapy, pharmaceutical research, real estate, or other fields—will be best positioned to thrive. The consensus among speakers at N.C. Central’s commencement was clear: AI is not a replacement for the human element, but a powerful adjunct that, when used wisely, can enhance rather than diminish the value of human work.

https://abc11.com/post/nccu-graduates-weigh-ais-growing-role-workforce/19065878/

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