Key Takeaways
- Phone scams are on the rise in New Zealand, with callers impersonating immigration officials
- Scammers are using New Zealand mobile numbers to appear legitimate
- Immigration New Zealand officials will never contact people by phone to request money
- People are being targeted with urgent visa problems to create pressure or fear
- Individuals should never provide personal or bank details over the phone
- People who are unsure about a communication should contact the department directly and report the scam to CERT NZ
Introduction to Phone Scams
The rise in phone scams has become a significant concern in New Zealand, with scammers impersonating immigration officials to deceive people. According to Stephen Vaughan, the chief operating officer at Immigration New Zealand, these calls are not genuine, and department officials would never contact people by phone to request money. This warning comes as scammers are using New Zealand mobile numbers to appear legitimate, making it increasingly difficult for people to distinguish between genuine and fake calls. The scammers’ tactics are becoming more sophisticated, targeting not only New Zealanders but also migrants living in the country and people overseas.
The Scam Tactics
The recent scam involves callers claiming that there is an urgent problem with a visa, creating pressure or fear among the targeted individuals. The scammers may ask the person to "press 1" to speak to an operator and provide personal information such as passport or bank details. Vaughan emphasized that these scammers want people to worry and that the department’s staff would never ask for bank details or request payments over the phone. The scammers’ goal is to obtain personal and financial information, which can be used for malicious purposes. It is essential for people to be aware of these tactics and take necessary precautions to protect themselves.
Protecting Yourself from Scams
To avoid falling victim to these scams, people are encouraged to be cautious when receiving calls from unknown numbers. If someone claims to be from Immigration New Zealand and demands a payment, it is crucial to hang up immediately. Vaughan advised people to trust their instincts and not give any personal details if something does not feel right. Instead, individuals should contact the department directly to verify the authenticity of the call. Additionally, people are urged to report the scam to CERT NZ using their online reporting form. By taking these steps, individuals can protect themselves from potential financial loss and identity theft.
Reporting and Seeking Help
Immigration New Zealand has emphasized the importance of reporting scams to the relevant authorities. By reporting the scam, individuals can help prevent others from falling victim to the same tactics. The department’s website also provides more information on how to avoid scams and what to do if someone suspects they have been targeted. Vaughan encouraged people to be vigilant and take the necessary steps to protect themselves. By working together, individuals and authorities can combat these scams and create a safer environment for everyone. It is essential to remember that Immigration New Zealand officials will never contact people by phone to request money, and any such calls should be treated with caution.
Conclusion and Final Thoughts
In conclusion, the rise in phone scams impersonating immigration officials is a significant concern in New Zealand. It is essential for people to be aware of the scam tactics and take necessary precautions to protect themselves. By being cautious, trusting their instincts, and reporting scams, individuals can help prevent financial loss and identity theft. Immigration New Zealand and CERT NZ are working together to combat these scams, and it is crucial for people to be vigilant and take the necessary steps to protect themselves. Remember, if someone claims to be from Immigration New Zealand and demands a payment, it is a scam, and you should hang up immediately.
