Key Takeaways
- A landlord, Angela Cai, was ordered to pay damages and compensation to her tenant after the Tenancy Tribunal found she failed to maintain the rental property and shouted at her tenant.
- The tenant was awarded over $15,000 in compensation, and Cai was found to have breached the Residential Tenancies Act.
- Cai cross-appealed the decision, but was largely unsuccessful, with the District Court supporting most of the conclusions of the tribunal regarding her conduct.
- The judge found that Cai was not a good landlord and had shown hostility towards the tenant, and ordered her to pay an additional $3162.50, plus costs of $1450.
Introduction to the Case
The Tenancy Tribunal heard a dispute between a landlord, Angela Cai, and her tenant, who was awarded over $15,000 in compensation. The tribunal found that Cai had failed to maintain the rental property, which was plagued with leaks and water damage, and had breached the Residential Tenancies Act. Cai cross-appealed the decision, arguing that the tribunal did not properly consider all the facts and that the tenant was entitled to further rent abatement. The District Court heard the appeal and found that Cai was not a good landlord and had shown hostility towards the tenant.
The Tenancy Dispute
The tenancy dispute began when the tenant, who was renting a three-bedroom property in Botany Downs, Auckland, for $750 a week, reported leaks and water damage to the property. The landlord, Cai, failed to address the issues, and the tenant was forced to handle discussions with the insurance company. The tenant claimed that Cai was reluctant to spend money on repairs and was not prepared to accept the tenant’s word that the leaks continued. The tribunal found that Cai had breached the Residential Tenancies Act and ordered her to pay damages and compensation to the tenant.
The Appeal
Cai cross-appealed the decision, arguing that the tribunal did not properly consider all the facts and that the tenant was entitled to further rent abatement. The District Court heard the appeal and found that Cai was not a good landlord and had shown hostility towards the tenant. The judge noted that Cai had proposed increasing the tenant’s rent to $1000 a week or giving him notice, and that one of her property managers had quit when Cai proposed this. The judge also found that Cai had made the tenant pay for damage she claimed his dog caused to the front door, only to demolish the house when he moved out.
The Judge’s Decision
The judge found that Cai was not a good landlord and had shown hostility towards the tenant. The judge noted that Cai had failed to maintain the property and had breached the Residential Tenancies Act. The judge ordered Cai to pay an additional $3162.50, plus costs of $1450. The judge also reduced the amount of exemplary damages that Cai had to pay regarding her failure to maintain the property, deciding that, while her conduct was "certainly bad", it was "unlikely to be the worst possible".
The Landlord’s Response
Cai told NZME that "current tenancy law lets tenants who want to game the system find loopholes, which is not fair to the landlord, especially for the landlord whose English is their second language". Cai also stated that "government need [to] change their law to avoid more people moving overseas". The tenant, on the other hand, was glad that the matter was over, as the hearings had been "pretty overwhelming", and it had all taken up "a ton of my time".
Conclusion
The case highlights the importance of landlords maintaining their rental properties and complying with the Residential Tenancies Act. The judge’s decision shows that landlords who fail to do so can face significant consequences, including damages and compensation to their tenants. The case also highlights the need for landlords to be aware of their obligations under the Act and to take steps to ensure that they are complying with it.


