Key Takeaways
- A community in Chile created a human-operated chatbot to highlight the environmental toll of artificial intelligence data centers in the region.
- The 12-hour project, Quili.AI, fielded over 25,000 requests from around the world and encouraged more responsible use of AI.
- The chatbot was powered by a rotating crew of volunteers working on laptops in a community center.
- The project aimed to show that not every question needs an instant answer and that recognizing the value of human interaction is important.
- The debate surrounding the environmental impact of AI usage is ongoing, with data centers requiring huge amounts of electricity and water for cooling.
Introduction to Quili.AI
The Quili.AI project was a unique experiment that took place in a community outside Chile’s capital, where about 50 residents came together to power a human-operated chatbot. The chatbot was designed to answer questions and generate silly pictures on command, but with a twist – it was entirely operated by humans. As Lorena Antiman, the organizer of the project, stated, "The goal is to highlight the hidden water footprint behind AI prompting and encourage more responsible use." This project was a response to the growing concern about the environmental toll of artificial intelligence data centers in the region.
The Human Touch
Unlike traditional chatbots like ChatGPT or Google’s Gemini, Quili.AI didn’t provide instant answers. Instead, users were asked to wait a few moments, and a human respondent would provide an answer or generate a picture. For example, when a user asked the chatbot to generate an image of a "sloth playing in the snow," they received a response in Spanish asking them to wait, followed by a penciled sketch of a cute and cartoonish sloth in a pile of snowballs. As Antiman noted, "Quili.AI isn’t about always having an instant answer. It’s about recognizing that not every question needs one." This approach allowed the residents to showcase their cultural knowledge and creativity, and to provide more personalized and thoughtful responses.
The Impact of AI on the Environment
The Quili.AI project was not just a fun experiment, but also a way to highlight the serious issue of the environmental impact of AI usage. Data centers, which are used to power AI systems, require huge amounts of electricity and water for cooling. This can have devastating effects on water-stressed regions like Quilicura, which has faced a decade of severe drought. As Antiman said, "When residents don’t know something, they can say so, share perspective, or respond with curiosity rather than certainty." This approach encourages more responsible use of AI and recognizes the value of human interaction and cultural knowledge.
The Debate Surrounding AI Usage
The Quili.AI project is part of a larger debate surrounding the environmental impact of AI usage. Cloud computing giants like Amazon, Google, and Microsoft have built or planned data centers in the Santiago region, which has raised concerns about water usage and electricity consumption. Google, for example, has argued that its Quilicura data center is the "most energy efficient in Latin America" and has highlighted its investment in wetlands restoration and irrigation projects in the surrounding Maipo River basin. However, the company has also faced a court challenge over another project near Santiago due to water usage concerns. As the debate continues, projects like Quili.AI aim to raise awareness about the importance of responsible AI usage and the need to consider the environmental impact of our actions.
Conclusion
The Quili.AI project was a unique and thought-provoking experiment that highlighted the importance of responsible AI usage and the value of human interaction. As Antiman noted, "It’s not designed to reject the ‘incredibly valuable’ uses of AI but to think more about the impacts of so much ‘casual prompting’ on water-stressed places like Quilicura." The project encouraged users to think more critically about their interactions with AI and to consider the environmental impact of their actions. As the debate surrounding AI usage continues, projects like Quili.AI will play an important role in raising awareness and promoting more responsible use of AI.
A chatbot entirely powered by humans, not artificial intelligence? This Chilean community shows why

