Key Takeaways
- Anthropic is launching AI tools and resources for the healthcare market, including Claude for Healthcare, which features HIPAA-ready infrastructure and native integrations to medical and scientific databases.
- The company is focused on supporting AI for enterprise customers in healthcare, rather than consumer health applications, and prioritizes building safe and responsible AI.
- Anthropic’s Claude for Healthcare connects to industry-standard systems and databases, including the CMS Coverage Database, ICD-10 codes, and PubMed, to help clinicians and administrators save time and generate reports.
- The company is also adding new connectors to clinical trial solutions, life sciences preprint servers, and other life sciences tools to support the R&D process.
- Anthropic’s goal is to amplify the capabilities of healthcare professionals, reduce administrative burdens, and improve care coordination and patient outcomes.
Introduction to Anthropic’s Healthcare Venture
Anthropic, a foundation AI model company, is pushing into the healthcare market with the launch of Claude for Healthcare, a suite of AI tools and resources purpose-built for providers and payers. This move marks Anthropic’s continued foray into regulated, high-stakes clinical environments, following the launch of Claude for Life Sciences in October. As Eric Kauderer-Abrams, head of biology and life sciences at Anthropic, noted, "Healthcare and life sciences represent one of Anthropic’s largest bets." The company’s move into healthcare follows OpenAI’s launch of ChatGPT Health, which allows users to upload their medical records and provides a suite of tools for healthcare enterprises.
Features and Capabilities of Claude for Healthcare
Claude for Healthcare features HIPAA-ready infrastructure for enterprise customers, models trained specifically for healthcare and life sciences tasks, and native integrations to commonly-used medical and scientific databases. As Kauderer-Abrams explained, "These are not new models or even new products. What we’re announcing is a coherent set of connectors so that Claude our models and Claude our products, however you’re accessing Claude, whether it’s through the chat interface or through Claude code or our enterprise offering, have the connections to the tools that professionals in healthcare and life sciences are using every day." The company’s approach is to build useful tools and connections, ensuring that its models are at a superhuman-level in all use cases for payers, providers, and health systems, as well as consumers.
Support for Healthcare Organizations
Anthropic is laser-focused on supporting AI for enterprise customers in healthcare, rather than consumer health applications. The company asserts that its commitment to building safe, responsible AI makes it uniquely suited to work with health systems, hospitals, payers, and other healthcare organizations. As Kauderer-Abrams noted, "Anthropic is a very natural fit for the healthcare and life sciences world because our identity as an AI company is built around safety and responsibility and rigor and reproducibility, and these are all the central tenants of the healthcare and life sciences industries." The company’s Claude for Healthcare gives healthcare organizations a "plug-and-play" solution, with HIPAA-ready infrastructure, allowing them to deploy Claude for workflows involving protected health information, such as prior authorization.
Technical Capabilities and Integrations
Claude for Healthcare connects to industry-standard systems and databases, including the CMS Coverage Database, ICD-10 codes, and PubMed, to help clinicians and administrators save time and generate reports. The company is also adding new connectors to clinical trial solutions, life sciences preprint servers, and other life sciences tools to support the R&D process. As Kauderer-Abrams explained, "A big piece of the challenge of using AI in healthcare is there’s basically no room for error. The cost of hallucinations, for example, or even the cost of non-reproducible analyzes is very high. We’ve done a lot of work to solve those problems." Anthropic uses specific technical methods during production model training to reduce the frequency of hallucinations and works to ensure that the results pulled from medical databases are accurate, cited, and reproducible.
Consumer Health Integrations and Future Plans
Claude for Healthcare also includes consumer health integrations, enabling individuals to share their health information and fitness and wellness data from different apps. Individuals can use Claude to summarize their medical history, understand test results in plain language, spot patterns across fitness and health metrics, or prep questions for doctor appointments. As Kauderer-Abrams noted, "I’m excited about this idea of taking all of the context that you have about patients that are scattered throughout all these different places and having one system that can consolidate it all and connect natively into all the tools that are present in these healthcare systems to make care delivery more effective and more efficient." The company is bullish that AI can finally make this happen, and Kauderer-Abrams is optimistic that the problem is solvable now, thanks to the unlocking intelligence of AI.
https://www.fiercehealthcare.com/ai-and-machine-learning/jpm26-anthropic-launches-claude-healthcare-targeting-health-systems-payers
