Key Takeaways:
- Honeywell has launched a new Smart Shopping Platform in collaboration with Google Cloud and 66degrees, leveraging Google’s AI technology to enhance the in-store shopping experience.
- The platform provides personalized guidance, real-time product information, and dynamic recommendations to shoppers, making in-store shopping more efficient and enjoyable.
- The solution also supports retail workers by helping them become in-house experts and providing quick, customized guidance to shoppers.
- The Smart Shopping Platform will be available to customers starting in February 2026.
- The platform is built on Honeywell’s Mobility Edge hardware and software platform and enabled by Google Cloud’s AI technologies.
Introduction to the Smart Shopping Platform
The retail industry is on the cusp of a revolution, with the introduction of the Smart Shopping Platform, a cutting-edge solution developed by Honeywell in collaboration with Google Cloud and 66degrees. This innovative platform is designed to transform the in-store shopping experience, providing shoppers with a seamless and personalized experience that rivals online shopping. By leveraging Google’s AI technology, the Smart Shopping Platform offers a range of features that make shopping easier, faster, and more enjoyable.
How the Smart Shopping Platform Works
The Smart Shopping Platform is a cloud-based solution that creates a seamless connection between a retailer’s digital data and the physical store environment. Built on Honeywell’s Mobility Edge hardware and software platform and enabled by Google Cloud’s AI technologies, it offers personalized guidance, real-time product information, and dynamic recommendations that mirror the convenience of online shopping. Shoppers can link their loyalty accounts to unlock personalized recommendations based on their buying history, stated preferences, complementary products, and available discounts and promotions. The platform can also provide step-by-step navigation through the store to help customers easily locate everything they wish to buy.
Benefits for Retailers and Shoppers
The Smart Shopping Platform is a win-win for both retailers and shoppers. For retailers, the platform provides an "out of the box" AI solution that can be implemented without the need for a team of AI experts. This means that retailers can quickly and easily provide their customers with a personalized and efficient shopping experience, without having to invest in expensive and complex AI infrastructure. For shoppers, the platform provides a range of benefits, including personalized recommendations, real-time product information, and dynamic navigation. This makes shopping easier, faster, and more enjoyable, and helps to reduce frustration and improve the overall shopping experience.
Support for Retail Workers
The Smart Shopping Platform also supports retail workers by helping them become in-house experts. Associates equipped with devices like the Honeywell CT70 can use the platform to provide quick, customized guidance and insights to shoppers, helping every employee serve as a subject matter expert. For example, an employee can quickly identify the new location of a customer’s favorite dairy-free cereal in the store. This not only improves the shopping experience for customers but also helps to build customer loyalty and increase sales.
Partnership and Availability
The launch of the Smart Shopping Platform is the result of the ongoing collaboration between Honeywell and Google Cloud to help advance computing across multiple industries. The platform will be available to customers starting in February 2026. This collaboration is a significant development in the retail industry, and is expected to have a major impact on the way that retailers interact with their customers. By leveraging the latest AI technology and providing a range of innovative features, the Smart Shopping Platform is set to revolutionize the in-store shopping experience.
About the Companies Involved
Honeywell is an integrated operating company serving a broad range of industries and geographies around the world. The company has a portfolio that is underpinned by its Honeywell Accelerator operating system and Honeywell Forge platform, and provides actionable solutions and innovations for aerospace, building automation, industrial automation, process automation, and process technology. Google Cloud is a leading provider of cloud computing services, and offers a range of tools and technologies that help organizations to transform and grow. 66degrees is a Google Cloud Partner Advantage Premier level partner that delivers expertise in platform modernization, data transformation, and AI/ML implementation.
Conclusion
In conclusion, the Smart Shopping Platform is a game-changing solution that is set to revolutionize the in-store shopping experience. By leveraging the latest AI technology and providing a range of innovative features, the platform makes shopping easier, faster, and more enjoyable for customers. The platform also supports retail workers by helping them become in-house experts, and provides a range of benefits for retailers, including increased sales and customer loyalty. With its launch in February 2026, the Smart Shopping Platform is expected to have a major impact on the retail industry, and is a significant development in the ongoing collaboration between Honeywell and Google Cloud.