Key Takeaways
- Delta Air Lines has installed fast, free Delta Sync Wi-Fi on its 1,000th aircraft, representing approximately 75% of its total fleet.
- This achievement enables SkyMiles Members to access fast, free Delta Sync Wi-Fi on more than 1,000 Delta aircraft, delivering a premium, connected, and personalized experience.
- Delta Sync Wi-Fi has logged over 100 million sessions to date, offering Members-only offers, exclusive content, and travel inspiration in-flight.
- New partners like YouTube and Crunchyroll are now available on Delta Sync, joining customer favorites like Paramount+.
- Upcoming features include Kids Map, Destination Stories, and expanded personalized seatback screen experiences.
Introduction to Delta Sync Wi-Fi
Delta Air Lines has reached a significant milestone in the aviation industry with the installation of fast, free Delta Sync Wi-Fi on its 1,000th aircraft. This achievement represents approximately 75% of the total fleet and demonstrates Delta’s leadership in delivering seamless, gate-to-gate connectivity at a large scale. With Delta Sync Wi-Fi, SkyMiles Members can access fast, free internet on more than 1,000 Delta aircraft, enabling them to stay connected, entertained, and informed from takeoff to landing.
The Power of Delta Sync
Delta’s multi-year journey to achieve gate-to-gate seamless connectivity is the foundation for its industry-leading Delta Sync product. Delta Sync unlocks Members-only offers, exclusive content, and travel inspiration in-flight, making the seatback screen feel more like a home smart TV. The product has redefined what it means to stay connected at 30,000 feet, with over 100 million sessions logged to date. New partners like YouTube and Crunchyroll are now onboard, joining customer favorites like Paramount+, to provide an enhanced entertainment experience.
Empowering Young Explorers
Delta is introducing Kids Map, a vibrant, interactive adventure, on select Delta Sync seatback screens. This feature transforms the inflight journey into a world of discovery, where young travelers can explore continents, landmarks, and nature through colorful illustrations, playful games, and engaging quizzes. With progress badges, fun mini-games, and a cast of friendly characters, Kids Map brings the most popular seatback feature – the inflight map – to junior flyers, keeping kids entertained and curious from takeoff to landing.
Destination Stories and Personalized Experiences
Beginning early next year, the new "Destination Stories" feature will debut on select flights, transforming the seatback screen into a story-led travel guide. This feature will enable customers to book local activities, discover exclusive offers, and dive deep into their destination – right from their seat. Additionally, Delta Sync seatback is expanding to the Boeing 737-900 fleet, unlocking the personalized seatback experience on legacy hardware. SkyMiles Members can now enjoy an even more personalized experience with Delta Sync, with their seatback screen greeting them by name and offering tailored entertainment, exclusive offers, and more.
Leading the Industry
This milestone is not just about numbers; it’s about setting a new standard for connectivity in aviation. By delivering fast, free Wi-Fi at scale, Delta has written a new playbook for the onboard experience. The company’s commitment to delivering connectivity for every customer has been game-changing, both for customers and for the industry at large. With Delta Sync, the airline is turning its planes into platforms, where customers can stay entertained, connected, and informed from takeoff to landing.
Future Developments
Delta Sync is built to evolve with new features and experiences across more aircraft. In the coming months, customers can look forward to expanded personalized seatback screen experiences, including interactive food and beverage menus on domestic Delta One and Delta First flights. The airline is also planning to roll out Delta Sync seatback on more fleet types, including the Boeing 737-800, 767-300, and A350-900. With its innovative approach to onboard connectivity, Delta is leading the industry and setting a new standard for the future of air travel.
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