Key Takeaways
- Cityblock Health has appointed Alberto Lopez Toledo as Chief Technology Officer and added Karen DeSalvo, Mario Schlosser, and Cynthia Burks to its Board of Directors.
- The new appointments will help Cityblock deepen its technology expertise and improve healthcare accessibility, responsiveness, and personalization for vulnerable populations.
- Cityblock is investing in AI research and development to extend its high-quality, personalized care to more members and address social barriers to healthcare.
- The company aims to improve care coordination, streamline operations, and deliver meaningful outcomes for Medicaid and dual-eligible populations.
Introduction to Cityblock Health’s New Appointments
Cityblock Health, a value-based healthcare provider for Medicaid and dually eligible beneficiaries, has announced the appointment of Alberto Lopez Toledo as Chief Technology Officer, and Karen DeSalvo, Mario Schlosser, and Cynthia Burks to its Board of Directors. These additions come at a pivotal time for Cityblock as the company continues to grow and scale its care model nationally, while expanding its AI capabilities to improve care for vulnerable populations with complex medical, behavioral health, and social care needs. The Medicaid and dual-eligible populations are at a disproportionately higher risk for poor health outcomes and often experience gaps in care due to provider shortages, long wait times, and limited resources to address social barriers.
The Importance of Technology in Healthcare
The appointments are part of Cityblock’s efforts to leverage technology to improve care coordination, streamline operations, and deliver meaningful outcomes for Medicaid and dual-eligible populations. Cityblock is investing in AI research and development to extend its high-quality, personalized care to more members and address social barriers to healthcare. For example, Cityblock’s AI-powered clinical productivity tools reduce administrative burden for providers by automating tasks such as eligibility checks, documentation, and care coordination, allowing more time and focus for direct patient care and engagement. This is a crucial step in improving healthcare outcomes for vulnerable populations, who often face significant barriers to accessing quality care.
New Appointees Bring Valuable Expertise
The new appointees bring a wealth of experience and expertise to Cityblock. Lopez Toledo, the new Chief Technology Officer, has a combination of deep technical expertise and proven success scaling mission-driven technology organizations. He has a passion for building scalable, data-driven systems and is committed to helping Cityblock accelerate its AI capabilities to improve patient experiences, outcomes, and operational efficiency. DeSalvo, who joins the Board of Directors, has a strong background in clinical and policy expertise, having served as Google’s first chief health officer and held key policy positions in the Obama Administration. Schlosser, co-founder and president of technology at Oscar Health, brings payer-focused expertise and a strong focus on humanizing and simplifying the healthcare experience through emerging technologies. Burks, the former Chief People and Culture Officer at Genentech, brings extensive business and human resources experience within the healthcare industry.
Cityblock’s Mission and Goals
Cityblock Health is a value-based healthcare provider focused on the complex clinical, behavioral health, and social needs of dually eligible and Medicaid populations. The company offers a fully integrated solution that directly delivers clinical care to one of the most at-risk and hardest to reach populations. Powered by advanced technology, Cityblock has demonstrated industry-leading engagement, member retention, meaningful reductions in avoidable hospital readmissions, and reduced total cost of care. Cityblock currently serves more than 100,000 members and partners with national and regional Medicaid health plans and health systems across more than ten states. The company’s mission is to make high-quality healthcare more accessible, responsive, and personalized for vulnerable populations, and the new appointments are a key step in achieving this goal.
Conclusion and Future Plans
The appointments of Lopez Toledo, DeSalvo, Schlosser, and Burks are a significant milestone for Cityblock Health as the company continues to grow and expand its care model. With their combined expertise, Cityblock is well-positioned to harness AI and other technological innovations to solve meaningful problems for patients and providers alike. As the healthcare system continues to face mounting pressures from policy changes, provider shortages, and rising costs, Cityblock’s commitment to improving healthcare outcomes for vulnerable populations is more important than ever. With its strong leadership team and cutting-edge technology, Cityblock is poised to make a significant impact in the healthcare industry and improve the lives of thousands of people across the country.
